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Getting It Done!
I will provide you useful
information early on that will help you effectively and efficiently
conduct your Real Estate process. When we first meet, my clients all
get information pertinent to their requirements.
I just need a few minutes on the phone or through email prior to that
meeting to have the information ready. The information might include a
Comparative Market Analysis, current listings, or other information or
advice that
will help focus your individual process. If appropriate, a binder is provided to give
my clients a consistent place to keep the information, make notes, and
to make it easier to add or subtract information as the process evolves.
I have spent considerable time producing tools that provide my
clients with help in Selling or Buying property. These are
discussed in more detail in the Tools and Services Pages (under
construction) which can be
accessed from the navigation bar to the left.
Priorities
I like to schedule an
initial meeting to get acquainted and determine your real estate
requirements. If you are a Real Estate Buyer we will spend some time
talking about your desires and the community. Some Real Estate Buyers
are very familiar with various neighborhoods and others are completely
new to town. I find that it is very important to understand your
perceptions regarding the community and your goals as we focus the
property search.
If you are Selling Real
Estate then I want to understand your perceptions of the market, your
financial goals in the transaction, and help you program the
responsibilities and expectations during and beyond the
sale.
In either situation, you will benefit from
becoming familiar with my Napa Valley Neighborhoods statistical report
and the utilization of some of the special tools and services I've
developed for my clients.
What Differentiates
Us?
Like any profession there are a
handful of really good real estate agents you can use who differentiate
themselves through experience, depth of knowledge and good work.
They exemplify themselves in that they utilize these qualities to
provide you the necessary understanding to make excellent decisions as
your real estate transaction or marketing progresses. .
Some agents will emphasis the size of the firm
and market share. While I may be biased (working with a small
firm), in our market, I'm not sure it makes any difference. Once a
property is listed, every agent with any interest in working has the
knowledge of and access to the listing. In fact, working with a
large firm will make it more likely that you will have to make a
decision about dual agency. When your transaction is handled as a
dual agency you have to have absolute confidence in the integrity of
your representation.
You should work with someone who is responsive
to your needs. You should feel comfortable with the answers and
explanations you receive right from the start. If everything is
always perfect, get suspicious. Not one of us has the ability to
answer all questions without doing some research. This is
particularly true regarding issues surrounding zoning, use, and legality
of additions or structures. If you are getting answers without
that research, chances are the information is inaccurate, incomplete, or
just plain wrong. Too many agents tell you what they think, rather
than what they know. Some don't even know what they don't know.
My entire working career has been
in real estate. This experience goes far beyond the process of
selling properties. When we work together, you are getting someone
who understands much more than the process of transactions. I have
acquired, designed, built and sold real estate. I have spent years
working both the applicant and decision maker sides of real estate
projects. I know the nuances, and I know when, and more
importantly, what and who to ask to get the correct answers.
A recent example of this relates to a property
being marketed as able to support a certain number of homes. I had
a client inquire about the property and we went to view it. While
there, I noticed that there were configuration issues with developing
the property that seemed in conflict with the number of homes the
listing agent indicated were possible. A call to the listing agent
revealed that they had asked at the planning department regarding the
number of lots allowed under the general plan. The answer was the
number they were marketing. Unfortunately, the listing agent did
not ask the correct questions, because under the zoning code and
relevant development standards, the property would support one less home
than the general plan allowed. The listing agent did not
understand the process well enough to know to ask these additional
questions.
You want to be working with an agent who gets
it. I've talked clients out of proceeding with transactions where
the information coming back was not acceptable. While it was often
a difficult decision for them, I don't know of a single one who
regretted the decision.
Take the time to think about who you want to
have helping you.
Watching
Out For You
I look for properties each
day for my clients. In a fast moving market you need someone who spends
part of each day reviewing existing and new listings, contacting other
agents, or out-reaching in search of the appropriate properties. I can
communicate property information to clients by phone, email, fax, or
regular mail, depending upon their time requirements and/or
capabilities. My Listings are actively marketed through the Multiple
Listing Service, Distinctive Properties, and Newspaper Ads.
Service does not stop with
a Listing Agreement or Purchase Contract. You will have the help that
you require to make thoughtful decisions as the Purchase or Sale of your
Real Estate progresses. I will help arrange all inspections and be
present during the inspections. I want first hand knowledge of the
inspection results and I want to be able to follow-up with questions on
the spot regarding any issue I will meet the appraiser if one is
required, and provide comparable sale information to help with that
process. We will have detailed discussions about the results of any
inspections prior to the release of inspection contingencies.
Best of all, I'm around after the sale too. I encourage
all my clients to call me prior to performing any post purchase
maintenance or alterations. I have extensive experience in
construction and will provide whatever advice I can to make sure that
you specify the work correctly, that you can manage the work, hire the
right people, and get the job completed. I have saved my clients
money after the sale with this help.
Having somewhere to turn after the sale is a big
bonus to my clients, but frankly, it is self serving too. Someday
you may want to sell the home that you are in and I want to be the
only name you think of to complete that process. And, the last thing I
want to do when that occurs, is to have to tell you about the things we
will have to disclose or fix because work was performed incorrectly.

If you are ready to start
shopping for a home, or already are, you should have already contacted a
mortgage broker or banker. If you do not already have
a relationship with a mortgage broker, I can arrange that for you. You will find my primary recommendations on the
Mortgage Links
page. These professionals will provide you with straight answers
regarding your mortgage requirements.
My philosophy is simple,
and has guided my work for many years....I provide every client with the
care and service that I would expect if I were entrusting them to help
me with the biggest purchase or sale of my life. I enjoy my work, and
with rare exceptions, I enjoy my clients. I've lived in Napa my entire
life and have great respect for the relationship between business
integrity and continued success. |